Views: 56Collaborative calling enables customers to connect a call queue to a channel in a TEAMS. This feature is ideal for scenarios such as an […]
Views: 1Microsoft keeps on introducing new features to MS TEAMS and this time some useful ones for folks migrating their telephony from Cisco /other PBX […]
Views: 16Introduction Microsoft Teams is a powerful collaboration platform that allows teams to work together seamlessly, regardless of their physical location. One of the key […]
Views: 13Introduction When it comes to customer experience solutions, Genesys is a name that stands out. With their innovative products and commitment to helping businesses […]
Views: 31Introduction Genesys GMF, also known as Global Media Fabric, is a revolutionary media platform that has transformed the way businesses manage and distribute their […]
Views: 4Introduction When it comes to contact centers and call centers, businesses require robust and reliable solutions to provide exceptional customer experiences. Genesys, a leading […]
Views: 5Introduction Zoom Rooms have become increasingly popular for businesses and organizations looking for a reliable and efficient video conferencing solution. With the ability to […]
Views: 31Introduction Zoom Phone is a cloud-based phone system that offers a reliable and feature-rich communication solution for businesses of all sizes. With its seamless […]